About Us / FAQ
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How long will my order take to arrive?
As our Grille Inserts are custom made to your specifications, all orders will be shipped within 2-3 business days of your order. You will receive your tracking number within 1 business days of your purchase, and it will ship either USPS or UPS. Shipping charges for a single insert is a flat fee, and while the actual shipping cost is more, we pay the remainder of the shipping cost!ANYTHING you put in front of your radiator will increase engine temperature and decrease your air flow, and anyone who tells you different is lying! After multitudes of 'research' (two years of off-road and highway performance on our personal vehicles), Dirty Acres has designed an insert that will allow proper airflow to your radiator and engine compartment, all while providing protection to those components and aesthetic appeal. Your engine temp will increase by 5-7 degrees, but in over two years of business, we have had ZERO complaints of overheating. Whether your insert is installed or not, ALWAYS watch your engine temperature!
Will this make my engine overheat?
_________________________________________________________________JK and JKU are fairly simple to install. Pull the pins holding your grill in place, pull the grille forward two inches, drop insert in, making sure it's not resting on the sensor on the bottom right, replace grill and pins! The fit will be very snug, ensuring your insert will not shift or fall during road time. Easiest mod you'll do to your Jeep!
Will my insert hold up well?
Not only does Dirty Acres use only rust resistant perforated aluminum, but we also use UV cured high performance enamel and clear coat for protection. Just as your Jeep may develop rock chips and some fading over time, your insert should also wear the same. Due to the UV curing process, the colors should stay vibrant for up to ten years! Should you experience any exceptional issues, please contact us immediately so we may rectify the situation. For our friends in states where it snows, you will experience more wear and tear from the sand and salt on the winter roads. Don't panic though, it's covered! Simply send it back to us and we'll get a replacement out! Warranty exchange is for same design and model only, and is sent when original insert is received.
What is the refund / return policy?
We understand that sometimes folks will want to return their purchase. We welcome any unused merchandise returns within 30 days of purchase, but we do charge a 15% restocking fee. Shipping and handling costs are non-refundable. This policy excludes custom designs; these are not available to refunds or exchanges. Return shipping is the customer's responsibility.
How do I install my Grille Insert?
We include instructions with every insert but if for some reason yours are missing, or you'd like to preview the instructions, email us at firstname.lastname@example.org, and we'll send you a copy!
While we provide instructions, each model Jeep (and every Jeep really...) is different. Due to mods done by yourself or previous owners, installation may vary slightly. YouTube is always a great resource!